These Terms & Conditions (“Terms”) govern participation in the Bowling World ELITE Rewards Program (“ELITE Rewards,” “Program,” or “Program”), operated by Bowling World (“Bowling World,” “we,” “us,” or “our”).

By enrolling in or participating in ELITE Rewards, you (“Member,” “you,” or “your”) agree to these Terms, along with Bowling World's applicable website policies, including our Privacy Policy.

Please read these Terms carefully. Participation in the Program is voluntary and subject to the conditions outlined below.

1. Program Eligibility & Enrollment

1.1 Eligibility. ELITE Rewards is available to individuals who create a customer account at bowlingworld.com. Membership is intended for individual consumers purchasing products for personal use.

1.2 Free Membership. Enrollment is free. No membership fee or separate purchase is required to participate.

1.3 Enrollment. Membership begins when a customer creates an eligible Bowling World account. Members must be logged into their account to participate in qualifying activities, earn purchase points, and redeem rewards.

1.4 Individual Accounts. Membership is limited to one account per individual. Creating or operating multiple accounts to obtain additional rewards, circumvent Program limitations, or otherwise manipulate the Program is prohibited.

1.5 Account Responsibility. Members are responsible for maintaining accurate account information and safeguarding access to their accounts. Bowling World is not responsible for unauthorized account activity except as required by applicable law.

1.6 Online-Only Program. ELITE Rewards applies exclusively to eligible transactions and activities conducted through bowlingworld.com. Purchases made at physical Bowling World locations do not qualify for ELITE Rewards points, and rewards cannot be redeemed in-store.

2. Earning ELITE Rewards Points

Members may earn points through qualifying purchases and designated activities, subject to the limitations described below.

2.1 Qualifying Purchases

Members earn 5 points for every $1 spent on qualifying purchases made through bowlingworld.com while logged into their ELITE Rewards account.

Points are calculated on the eligible purchase amount, excluding applicable taxes, shipping charges, gift card purchases, and other nonqualifying charges, unless otherwise specified by Bowling World.

Points may be calculated after applicable discounts have been applied. Fractional points may be rounded according to the Program's operating system.

Purchases made without being logged into an eligible account, including guest checkouts, do not qualify for points.

2.2 Product Reviews

Members may earn 100 points for submitting an eligible product review, subject to a maximum of 10 rewarded reviews during any rolling 30-day period.

The 30-day period is calculated on a rolling basis rather than by calendar month. Members may earn points for no more than 10 eligible reviews within any consecutive 30-day period, regardless of when a new calendar month begins.

Reviews must reflect the Member's genuine experience and comply with applicable review guidelines.

Bowling World reserves the right to withhold or revoke points associated with fraudulent, duplicate, automated, misleading, or otherwise ineligible reviews.

Reward eligibility does not depend on whether a review is positive or negative. Bowling World does not require favorable reviews in exchange for points.

2.3 Social Media Engagement

Members may earn points for completing designated social engagement activities through the ELITE Rewards panel:

Qualifying ActivityPoints AwardedLike Bowling World on Facebook150Follow Bowling World on Instagram150

Social engagement rewards are generally available once per eligible activity, per Member.

Points may be subject to verification, technical availability, and the requirements of the applicable social media platform.

Bowling World reserves the right to discontinue or modify social engagement rewards if platform functionality or Program requirements change.

2.4 Order Milestone Bonus

Members may receive a 500-point bonus upon completing their fifth qualifying online order.

Only eligible purchases associated with the Member's ELITE Rewards account count toward this milestone.

Canceled, refunded, fraudulent, or otherwise ineligible orders may be excluded from milestone calculations.

The fifth-order bonus is awarded once per eligible Member.

2.5 Birthday Bonus

Members may receive a 500-point birthday bonus each year.

To qualify, Members must provide their birthday through the ELITE Rewards Program at least 30 days before their birthday.

Members who register their birthday fewer than 30 days in advance will not qualify for that year's birthday reward but may qualify in subsequent years.

Birthday rewards are limited to one per eligible Member per year.

Bowling World reserves the right to verify eligibility and prevent duplicate or fraudulent birthday reward claims.

2.6 Promotional Point Opportunities

Bowling World may occasionally offer additional opportunities to earn points through special promotions, limited-time activities, or other qualifying actions.

Such opportunities may be subject to additional requirements, restrictions, expiration dates, or promotional terms.

Bowling World reserves the right to introduce, modify, or discontinue promotional earning opportunities at its discretion, subject to applicable law.

3. ELITE Rewards Referral Program

3.1 Referral Benefits. Eligible Members may participate in the ELITE Rewards Referral Program by sharing their unique referral link with friends.

Under the standard referral offer:

• Referred Friend: Receives a coupon for $5 off an eligible purchase.
• Referring Member: Receives a coupon for $5 off a future eligible purchase after the referred friend completes a qualifying purchase.

3.2 Referral Eligibility. Referral rewards are intended for introducing new customers to Bowling World. Referred customers must satisfy the eligibility requirements displayed in the referral offer.

3.3 Qualifying Purchases. Referral rewards are issued only after the referred customer completes a qualifying transaction and any applicable verification requirements have been satisfied.

Canceled, refunded, fraudulent, or otherwise ineligible purchases may not qualify.

3.4 Referral Restrictions. Members may not:

• Refer themselves.
• Create additional accounts to generate referral rewards.
• Submit fraudulent or fictitious referrals.
• Manipulate referral links or tracking systems.
• Use automated methods to generate referrals.
• Engage in misleading, deceptive, or unsolicited promotional activity.

3.5 Referral Adjustments. Bowling World may withhold, cancel, or revoke referral rewards associated with suspected fraud, abuse, duplicate accounts, or ineligible transactions.

3.6 Additional Restrictions. Referral coupons are subject to applicable product exclusions, manufacturer pricing restrictions, expiration dates, and other conditions disclosed with the offer.

4. Redeeming ELITE Rewards Points

4.1 Reward Redemption. Members may redeem accumulated points for available discount coupons through the ELITE Rewards panel within their Bowling World account.

4.2 Redemption Increments. Points may be redeemed in increments of 100 points, subject to the reward options and redemption values displayed in the Program.

The discount value associated with a particular redemption option is determined by the current rewards schedule.

4.3 Coupon Issuance. Once points are redeemed, a corresponding coupon code will be issued to the Member.

Coupons may be used immediately or saved for a future eligible purchase, subject to any applicable expiration date or restrictions.

4.4 Online Redemption Only. ELITE Rewards coupons are valid exclusively for eligible purchases made through bowlingworld.com.

Rewards cannot be redeemed at physical Bowling World locations or applied toward in-store services, including bowling ball drilling.

4.5 Redemption Requirements. Members must be logged into their eligible account and follow the applicable redemption instructions.

4.6 Coupon Restrictions. Unless otherwise expressly stated, ELITE Rewards coupons:

• Cannot be redeemed for cash.
• Cannot be transferred, sold, or exchanged.
• Cannot be combined with other discount codes or promotional offers when prohibited by the applicable offer.
• Cannot be applied to excluded products.
• Cannot be applied retroactively to completed purchases.
• Are subject to manufacturer pricing restrictions.
• May be subject to additional conditions displayed at redemption.

4.7 Redeemed Points. Once points have been exchanged for a coupon, the redemption generally cannot be reversed at the Member's request.

Unused, lost, expired, or otherwise ineligible coupons are not automatically eligible for point reinstatement.

Bowling World may review individual circumstances and make adjustments when appropriate.

5. Manufacturer Pricing Restrictions & Product Exclusions

5.1 Minimum Advertised Price (MAP) Restrictions. Certain products sold by Bowling World are subject to manufacturer-established minimum selling-price requirements, commonly referred to as MAP restrictions.

These restrictions may prohibit Bowling World from selling a product below the minimum price permitted by the manufacturer.

5.2 Excluded Products. ELITE Rewards coupons and other promotional discounts cannot be applied when doing so would reduce the selling price below the manufacturer's permitted minimum.

5.3 Lowest Price Guarantee Products. Products identified with Bowling World's Lowest Price Guarantee designation may already be offered at the lowest selling price permitted by the manufacturer.

These products may be excluded from ELITE Rewards discounts and other promotional offers.

5.4 Additional Exclusions. Bowling World may exclude additional products, collections, brands, gift cards, services, or promotional items from reward redemption.

5.5 No Guaranteed Discount Eligibility. Accumulating or redeeming points does not guarantee that a particular product will qualify for a discount.

Product eligibility is determined by the applicable restrictions at checkout.

6. Point Expiration

6.1 Twelve-Month Expiration. ELITE Rewards points expire 12 months after the date they are earned.

Each allocation of earned points is subject to its own expiration date.

6.2 No Automatic Extension. Making additional purchases, earning new points, or remaining active in the Program does not automatically extend the expiration date of previously earned points.

6.3 Expired Points. Expired points are removed from the Member's available balance and are no longer eligible for redemption.

Expired points have no cash value and are not automatically reinstated.

6.4 Member Responsibility. Members are responsible for monitoring their points balances and redeeming available points before expiration.

Bowling World is not obligated to provide individual expiration reminders, except where required by applicable law.

7. Returns, Refunds, Cancellations & Point Adjustments

7.1 Returned Purchases. Points earned on a purchase may be deducted or reversed if the associated order is returned or refunded.

7.2 Partial Returns. If a Member returns only part of an order, Bowling World may adjust the points earned to reflect the remaining qualifying purchase amount.

7.3 Canceled Orders. Orders canceled before completion do not qualify for purchase points. Any points awarded in connection with a canceled order may be revoked.

7.4 Chargebacks and Payment Disputes. Bowling World may reverse points associated with transactions that are disputed, charged back, refunded, or determined to be invalid.

7.5 Negative Balances. If points have already been redeemed before an associated purchase is returned or canceled, Bowling World may adjust the Member's account balance, including creating a negative points balance where supported by the Program.

7.6 Redeemed Rewards and Returns. Returning merchandise purchased using an ELITE Rewards coupon does not automatically entitle the Member to reinstatement of the redeemed points or reissuance of the coupon.

Refunds remain subject to Bowling World's applicable Return & Refund Policy.

7.7 Correction of Errors. Bowling World reserves the right to correct points or rewards issued in error, including those resulting from technical problems, incorrect calculations, duplicate transactions, or other administrative mistakes.

8. Account Requirements & Restrictions

8.1 Active Account Required. Members must maintain an eligible Bowling World customer account to participate in the Program.

8.2 Guest Purchases. Purchases completed through guest checkout do not qualify for ELITE Rewards points.

Members are responsible for logging into the correct account before completing qualifying purchases.

8.3 Separate Accounts. Points and rewards associated with different customer accounts cannot automatically be combined or transferred.

8.4 Account Information. Members are responsible for maintaining accurate account information and ensuring they use the appropriate account when making purchases.

8.5 Account Closure. Closing or deleting a Bowling World account may result in forfeiture of accumulated points, unused rewards, and other Program benefits, subject to applicable law.

8.6 Inactive Accounts. Bowling World may deactivate accounts or terminate Program participation for inactivity in accordance with applicable policies and law. Any resulting forfeiture of points or rewards remains subject to applicable legal requirements.

9. Prohibited Activities & Program Abuse

Bowling World reserves the right to investigate suspected misuse of ELITE Rewards.

Prohibited conduct includes, but is not limited to:

• Creating multiple accounts to obtain duplicate rewards.
• Providing false or misleading account information.
• Submitting fraudulent or duplicate product reviews.
• Manipulating referral activity.
• Using automated systems to earn points improperly.
• Exploiting technical errors or system vulnerabilities.
• Attempting to transfer, sell, or exchange points or rewards.
• Engaging in fraudulent purchases, returns, or chargebacks.
• Circumventing promotional restrictions or redemption limits.
• Using the Program in violation of applicable laws or these Terms.

Where Bowling World reasonably determines that misuse has occurred, it may take appropriate action, including:

• Withholding or reversing points.
• Canceling improperly obtained coupons.
• Correcting account balances.
• Suspending Program participation.
• Terminating Program membership.
• Restricting future participation.

Bowling World may also pursue other remedies available under applicable law.

10. Program Modifications, Suspension & Termination

10.1 Right to Modify. Bowling World reserves the right to modify the Program, including its earning rates, redemption values, qualifying activities, reward offerings, eligibility requirements, and promotional restrictions.

10.2 Program Suspension. Bowling World may temporarily suspend all or part of the Program for maintenance, technical issues, suspected fraud, operational requirements, or other legitimate business reasons.

10.3 Program Termination. Bowling World reserves the right to discontinue ELITE Rewards, subject to applicable law and any legally required notice or redemption periods.

10.4 Notice of Changes. Bowling World may communicate material Program changes through its website, account notifications, email, or other reasonable methods.

Where advance notice is required by law, Bowling World will provide such notice.

10.5 Existing Points and Rewards. Changes to the Program may affect the availability, redemption, or value of points and rewards, subject to applicable law.

10.6 Continued Participation. Continued participation after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

Members who do not agree to revised Terms should discontinue participation in the Program.

11. Points and Rewards Have No Cash Value

11.1 Promotional Benefits. ELITE Rewards points are promotional benefits provided by Bowling World and do not constitute cash, stored value, or a deposit account.

11.2 No Cash Redemption. Points cannot be exchanged for cash or cash equivalents.

11.3 Non-Transferability. Points, coupons, and membership benefits are personal to the Member and cannot be sold, transferred, assigned, or pledged.

11.4 No Ownership Interest. Accumulation of points does not create a property interest or contractual entitlement to a particular future reward, except as required by applicable law.

11.5 No Monetary Compensation. Except where required by law, Bowling World is not obligated to provide monetary compensation for expired, forfeited, revoked, or unused points or rewards.

12. Technical Issues & Program Availability

12.1 Technical Availability. Bowling World makes reasonable efforts to maintain the functionality of ELITE Rewards but does not guarantee uninterrupted or error-free operation.

12.2 Third-Party Services. The Program may rely on third-party technology providers, including loyalty software, ecommerce platforms, review services, and social media platforms.

Temporary disruptions or changes to these services may affect earning, tracking, or redemption functionality.

12.3 Delayed Points. Points may not appear immediately following a qualifying activity or purchase.

12.4 Reporting Errors. Members should promptly report suspected discrepancies to Bowling World Customer Support.

12.5 Corrections. Bowling World may investigate reported discrepancies and make corrections when appropriate.

12.6 System Errors. Points or rewards generated through technical errors, system malfunctions, or unauthorized activity may be corrected or revoked.

13. Privacy & Communications

13.1 Personal Information. Participation in ELITE Rewards may require Bowling World to collect and process certain personal information, including account details, purchase history, birthday information, and reward activity.

13.2 Privacy Policy. Personal information is handled in accordance with Bowling World's Privacy Policy and applicable law.

13.3 Program Communications. Bowling World may send communications reasonably necessary to administer the Program, including information about rewards, account activity, and material changes to these Terms.

13.4 Marketing Communications. Enrollment in ELITE Rewards does not, by itself, require Members to consent to optional promotional emails or text messages.

Marketing communications are subject to applicable consent requirements and unsubscribe options.

13.5 Third-Party Platforms. Social media activities completed through the Program may also be subject to the applicable platform's terms and privacy policies.

14. Disclaimer of Warranties & Limitation of Liability

14.1 Program Availability. To the fullest extent permitted by applicable law, ELITE Rewards is provided on an “as is” and “as available” basis, without warranties of uninterrupted availability or error-free operation.

14.2 Limitation of Liability. To the fullest extent permitted by applicable law, Bowling World shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from participation in or inability to participate in the Program.

14.3 Program Errors. Bowling World is not responsible for technical interruptions, delayed point posting, unauthorized third-party activity, or other Program disruptions beyond its reasonable control, except where liability cannot lawfully be excluded.

14.4 Statutory Rights. Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricts any non-waivable consumer rights.

15. General Provisions

15.1 Entire Agreement. These Terms, together with any applicable promotional terms and incorporated website policies, govern participation in ELITE Rewards.

15.2 Additional Promotional Terms. Certain rewards, referral offers, or limited-time promotions may be subject to additional conditions. Where specific promotional terms conflict with these general Terms, the more specific terms govern that promotion, unless otherwise stated.

15.3 Interpretation. Bowling World may interpret and administer these Terms in good faith, subject to applicable law.

15.4 Severability. If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

15.5 No Waiver. Failure by Bowling World to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision in the future.

15.6 Applicable Law. These Terms are governed by applicable federal and state laws of the United States, including applicable consumer protection requirements.

15.7 Headings. Section headings are included for convenience and do not affect the interpretation of these Terms.